Privacy Policy

1. Introduction

Props Source India ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us in relation to TVS Emerald Auralis.

By submitting your information through our website or enquiry forms, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, phone number, email address.
• Preferences: Your choice of apartment configuration (2 BHK, 3 BHK, etc.).
• Communication Records: Records of correspondence when you contact us via phone, email, or WhatsApp.
• Usage Data: Browser type, IP address, pages visited, time spent on pages (collected via standard analytics tools).

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries about TVS Emerald Auralis.
• Schedule and confirm site visits.
• Share project updates, pricing details, and promotional offers.
• Improve our website and communication services.
• Comply with applicable legal and regulatory obligations.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• TVS Group / TVS Emerald (the developer) solely for the purpose of facilitating your home purchase.
• Our technology and communication service providers who operate under confidentiality agreements.
• Regulatory or legal authorities when required by law.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You may set your browser to refuse cookies, but this may limit some website functionality.

7. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate data.
• Request deletion of your personal data, subject to our legal obligations.
• Opt out of marketing communications at any time by contacting us.

9. Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

10. Contact Us

For any privacy-related queries, please contact us at:

Props Source India
Email: info@propsource.in
Phone: +91 7460 269803
RERA Agent Reg.: PRM/KA/RERA/1251/309/AG/250813/006012